Richmond finance director issues words of caution and hope for future of department

RICHMOND, Va. (WRIC) — As Richmond prepares for another leadership transition, outgoing Finance Director Sheila White delivered a candid and forward-looking presentation to city officials during a Finance and Economic Development meeting this week.

White, who is set to resign later this month, used her remarks to reflect on the department's journey during her five years as a leader.

“When I started, it was very much a fear-based culture. We’re moving towards a more cohesive culture, but we need to continue to build,” White said.

Her presentation outlined both the struggles of the past and the achievements under her tenure. Among the challenges she cited were years of late audits, significant external audit findings dating back to 2015 and non-compliance with Virginia Department of Transportation (VDOT) reporting requirements.

Despite these setbacks, White pointed to notable improvements, such as timely responses to performance issues and a stronger focus on customer service. Still, she acknowledged that internal issues persist, mentioning lingering “pockets of cliques still exist,” and even “pockets of secrecy and sabotage” within the department.

Looking ahead, White emphasized that continued progress would need time to take root.

“It takes time to execute technology and change management, and it is going to be uncomfortable. And so with that, I ask for your support,” White said.

Councilmember Stephanie Lynch, representing Richmond’s 5th District, commended White’s leadership and the importance of the department’s work in improving residents’ everyday lives.

“The work is so important because it touches every single resident in the city,” Lynch said. “She did a fantastic job really laying out what has been done and what is left to do.”

Lynch added that the council remains committed to supporting the department’s growth.

“We have funded and will continue to fund those things because of how critical and important—and how high-touch—the finance department is with our residents," Lynch said.