New citywide hub will enhance Richmond’s emergency response, more
VENN
RICHMOND, Va. (WRIC) -- Richmond has launched a new "hub" that officials say will make the city stronger and better prepared to tackle not only daily operations, but larger-scale events like this weekend's winter storm.
The city's new multi-agency coordination center (MACC) was first used during Gov. Abigail Spanberger's (D) inauguration weekend, serving as a space where both city leaders and departments could "share information, monitor conditions and support real-time decision making," according to a press release.
This initial test of the MACC's capabilities proved that it could support a wide range of city functions, from coordinating large events to managing the everyday tasks that keep Richmond running, per the release. It will also help the city better collaborate with partner agencies.
“Having a MACC means we’re not just reacting, but anticipating,” said Mayor Danny Avula in the release. “Any needs that arise across the city can be addressed quickly and efficiently, ensuring that our residents are safe and city services continue to run smoothly.”
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As of Thursday, Jan. 22, the MACC is fully operational and ready for use. It will be a vital part of how Richmond manages the dangerous ice storm that's expected to hit Central Virginia the weekend of Saturday, Jan. 24, the city said.
“The Multi-Agency Coordination Center is the next step in enhancing our ability to respond to all types of emergencies and high-profile activities,” said Chief Administration Officer Odie Donald, II in the release. “ Whether a large-scale event like the inauguration or significant emergency like the water crisis or the impending snow storm, the MAAC will serve as a key resource to ensure the City is positioned to respond as needed.”
Notably, communication between not only the city and its residents, but also between the city's own departments, was a significant issue during the January 2025 water crisis.
