VCU Health team members continue to provide care during Richmond water crisis

RICHMOND, Va. (WRIC) -- Virginia Commonwealth University (VCU) Health team members continued to provide care to patients, as well as distributed cases of bottled water to both patients and families, amidst Richmond's water crisis. According to VCU Health, amidst ongoing water issues in Richmond, healthcare workers and hospital staff coordinated bottled water distribution and established an around-the-clock emergency command center, ensuring that the health system remains a safe place for patients and their families. "The water disruption has reminded us of the extraordinary resilience and dedication of our team members,” said Marlon Levy, M.D., senior vice president for VCU Health Sciences and CEO of VCU Health System. “I want to personally thank every team member, emergency responder, and community partner who has gone above and beyond to ensure the safety and care of our patients and the greater Richmond community. Your tireless efforts during this time are nothing short of heroic." The health system said crates of bottled water were distributed to VCU Health team members who live in areas under a boil water advisory on Thursday, Jan. 9. Crates of bottled water were also distributed to patients and families in the hospital. On Thursday, Jan. 9, crates of bottled water were distributed to VCU Health team members who live in areas still under boil water advisories. (Tom Kojcsich, Enterprise Marketing and Communications/VCU Health)On Thursday, Jan. 9, crates of bottled water were distributed to VCU Health team members who live in areas still under boil water advisories. (Tom Kojcsich, Enterprise Marketing and Communications/VCU Health)Crates of bottled water being distributed in the hospital to patients and their families. (Tom Kojcsich, Enterprise Marketing and Communications/VCU Health)VCU Health and VCU set up 24-hour operations on the evening of Sunday, Jan. 5 when winter storms were expected for the region. The emergency command center is filled with team members from across the health system to manage the ongoing response to the water issues. (Tom Kojcsich, Enterprise Marketing and Communications/VCU Health) According to VCU Health, the health system is continuing to take the following proactive measures to ensure the safety and well-being of its patients, team members and community: Securing additional water supplies in partnership with local and state agencies for both patients and staff.  Practicing conservation efforts.  Implementing best practices in hospital-grade hygiene. The health system said one of its top priorities is rescheduling more than 20,000 appointments that were postponed due to the water disruption. For up-to-date information about VCU Health’s operational impacts, visit the VCU alert page.

RICHMOND, Va. (WRIC) -- Virginia Commonwealth University (VCU) Health team members continued to provide care to patients, as well as distributed cases of bottled water to both patients and families, amidst Richmond's water crisis.

According to VCU Health, amidst ongoing water issues in Richmond, healthcare workers and hospital staff coordinated bottled water distribution and established an around-the-clock emergency command center, ensuring that the health system remains a safe place for patients and their families.

"The water disruption has reminded us of the extraordinary resilience and dedication of our team members,” said Marlon Levy, M.D., senior vice president for VCU Health Sciences and CEO of VCU Health System. “I want to personally thank every team member, emergency responder, and community partner who has gone above and beyond to ensure the safety and care of our patients and the greater Richmond community. Your tireless efforts during this time are nothing short of heroic."

The health system said crates of bottled water were distributed to VCU Health team members who live in areas under a boil water advisory on Thursday, Jan. 9. Crates of bottled water were also distributed to patients and families in the hospital.

On Thursday, Jan. 9, crates of bottled water were distributed to VCU Health team members who live in areas still under boil water advisories. (Tom Kojcsich, Enterprise Marketing and Communications/VCU Health)

On Thursday, Jan. 9, crates of bottled water were distributed to VCU Health team members who live in areas still under boil water advisories. (Tom Kojcsich, Enterprise Marketing and Communications/VCU Health)

Crates of bottled water being distributed in the hospital to patients and their families. (Tom Kojcsich, Enterprise Marketing and Communications/VCU Health)

VCU Health and VCU set up 24-hour operations on the evening of Sunday, Jan. 5 when winter storms were expected for the region. The emergency command center is filled with team members from across the health system to manage the ongoing response to the water issues. (Tom Kojcsich, Enterprise Marketing and Communications/VCU Health)

According to VCU Health, the health system is continuing to take the following proactive measures to ensure the safety and well-being of its patients, team members and community:

  • Securing additional water supplies in partnership with local and state agencies for both patients and staff. 
  • Practicing conservation efforts. 
  • Implementing best practices in hospital-grade hygiene.

The health system said one of its top priorities is rescheduling more than 20,000 appointments that were postponed due to the water disruption.

For up-to-date information about VCU Health’s operational impacts, visit the VCU alert page.