VDOT answers Virginians’ frequently asked questions about plowing after winter storm

RICHMOND, Va. (WRIC) -- The Virginia Department of Transportation (VDOT) has answered some of Virginians' frequently asked questions about plowing roads Tuesday morning following the winter storm.

In the morning on Tuesday, Jan. 27, VDOT took to social media to answer a few frequently asked questions about plowing roads after the weekend's winter storm.

VDOT outlined the following questions and answers in the post:

Question: VDOT came through my neighborhood, but the roads aren't bare pavement, why?

Answer: "VDOT crews work to make a single travel lane that is 8 to 10 feet wide in the neighborhoods. That means the roads are drivable with extreme caution for emergency vehicle access, but can be snowpacked or even icy, and are not bare pavement or curb to curb. Crews may also sand spots like hills, curves and intersections to help with traction."

Question: Why haven't you plowed in my neighborhood?

Answer: "If your road is maintained by VDOT, it will be treated after interstates, primary roads, and high-volume secondary roads are plowed if 2 or more inches of snow have accumulated on them. Each storm dynamic is different from the next, but snow removal crews work around the clock until conditions are safe for travel."

Question: Why did you plow a neighboring street but not mine?

Answer: "Snow clearing priorities for VDOT-maintained roads are to treat the most heavily traveled roads first. If two inches of snow have accumulated, crews will work to make a single travel lane in neighborhoods. Cul-de-sacs and pipestems that carry very low traffic volumes are generally treated last."

Question: My road was missed. What do I do?

Answer: "If you believe your road has been missed, please contact the VDOT Customer Service Center and select 'I want to report a weather-related issue.'"